Maximize Profitability and Grow Your Wireless Retail Business

You've got a successful wireless retail business that you would like to leverage. You have aspirations of growth. You have a solid foundation to build on. You need some tools to help you get more - more sales, more locations and more profits!

iQmetrix - the leading provider of retail management solutions for the wireless industry - is pleased to offer growing retailers the powerful and intuitive RQ4 solution.  RQ4 builds on the stable processes you already have in place and gives you tools to maximize profitability and grow your wireless business. By improving the communication of vital business information throughout your organization and increasing productivity, RQ4 drastically enhances your competitive advantage. Operational efficiencies increase across multiple locations, executives experience better control and employees get the information they need to succeed.

RQ4 for Growing Your Wireless Retail Business

Communication: Centralize and store documents in RQ4 so that all employees are on the same page - with the same consistent information available throughout the organization. Send company-wide email bulletins advising staff of upcoming promotions, updated procedures or new products. Staff can use the Intranet to check schedules, see the latest promotions and products or other pertinent business news.

Increased Productivity: The intuitive RQ4 interface makes it easy for your staff to effectively multi-task - thereby being more productive. Jump Lists keep your recently viewed and open tasks/customers/sales just one click away at all times.  Separated Task Windows allow you to detach reports or lists from the working core of RQ4 - so that you can view them on a second monitor or keep open in the background.

Store Dashboards: Keep yourself (and your management team) updated on every aspect of your wireless business with the RQ4 Store Dashboard. Quickly use the real-time visual data interpretations to analyze and understand data regarding customer activities, inventory, employee performance, sales statistics and sales contests.

Knowledgeable Staff: The user-friendly design of RQ4, and features such as the Phone Activation Wizard, allow retail staff to serve customers faster and with more confidence than ever before - meaning greater employee satisfaction, increased commissions for sales people and longer term, more knowledgeable sales staff.

Personalized Service: The CRM module in RQ4 captures details of every transaction and makes it easy to quickly view a client's entire sales history - ensuring personalized service at every touch point.  With customer data centralized and accessible from all retail locations, you can be sure that your customers will have a positive experience at any of your stores.

Repeat Customers: RQ4 makes it easy to stay top-of-mind with customers by using the marketing module to automate, personalize and manage sophisticated marketing campaigns. Easily segment customers by demographics, products purchased (or not purchased) and sales history and then contact them about upcoming promotions, warranty expirations or new product releases.

Increased Revenue: Upselling and cross-selling are straightforward with customer facing and in-store screens. Provide accurate product information, suggested accessories and relevant promotions to enhance and simplify the sales process. Effortlessly guide customers through the upselling and cross-selling process to add extra value to each sale.

Mobile Access: Like the in-depth reporting and analytics in RQ4, the essential core metrics for monitoring your business are provided with PocketiQ. Search for and edit customer, product and employee information; take care of follow-ups, activities, service requests and sales opportunities; and view RQ4 real-time reports on your Smartphone - from anywhere at any time.