Point-of-Sale and Retail Management Software Built for Canadian Wireless Retail
Operational Excellence for Cost Savings and Growth
Streamlined retail management, point-of-sale, and unified commerce software solutions that simplify telecom retail, delivering a seamless and uplifting experience for both English- and French-speaking retail operators and customers.
Our solutions are trusted by 370,000 users across some of the industry’s biggest brands
iQmetrix’s wireless retail management solutions tailored for English- and French-speaking markets empower independent telecom retailers with an all-in-one point-of-sale and activation experience, driving sustainable growth and setting industry standards through innovation.
Boost Growth and Customer Retention
Create frictionless experiences with carrier activation integration, integrated payment processing with iQmetrix Merchant Services, dropship, and dynamic inventory management to delight, and ultimately retain, wireless retail customers.
Enhance Operational Efficiency
With advanced reporting and intelligence, sophisticated reconciliation, performance-driven employee management, and robust security tools, RQ ensures smooth wireless retail management and peace of mind.
Enable Seamless Integrations
Leveraging effortless connectivity, RQ seamlessly integrates with an ecosystem of innovative applications that enhance customer experiences, supply chain management, and operational efficiencies.
Partnering with iQmetrix for RQ and other solutions has been a great business decision. Twenty years ago, before iQmetrix, it was very difficult to manage multiple locations and track performance. We take it for granted now, but without the services from iQmetrix, we would not have been able to grow our business to what it is today.
Benefits to Your Back-of-House Operations
Upgraded data and analytics for powerful decision-making
Examine real-time insights with a wide range of reports to get clarity on wireless retail sales and profits. From executive dashboards to fully customizable performance group reporting, easily access and schedule reports to keep all stakeholders informed, whether they’re in the office or remote.
Streamlined carrier integration and commission reconciliation
Seamless integration means avoiding front-end errors with activation integration, managing rate plans and pricing changes effortlessly, and enabling hassle-free reconciliation using auto reconciliation tools that provide discrepancy identification, accurate cellphone store employee commissions, and frictionless carrier compensation reconciliation.
Advanced inventory and supply chain management
Sync retail inventory with e-commerce for consistent order fulfillment and seamless, live inventory tracking across all telecom retail channels. Enable store-to-store transfers, and the ability to set automatic minimums and maximums, based on customer buying habits. Enjoy instant purchase orders, replenishment, and fulfilment with vendor integration.
Optimized operations to save money and boost revenues
iQmetrix’s expansive set of interconnected solutions lets you cut costs with smart workforce management tools, tax integrations, and fraud detection, while increasing revenues through dropship, integrated accessory vendors, marketing tools, and more. Optimize your store operations with our finance and accounting module, streamlining tasks like cash management.
Benefits to Your Front-of-House Experiences
Easy, intuitive wireless POS and retail management solutions
Our system’s Activation Wizard and Carrier Integration powers fast, error-free activations, while functionality like product recommendations and visible tracking makes RQ both intuitive and user-friendly for your staff.
Fast and secure integrated payment processing
Streamline check-out, reduce errors, and simplify reconciliation with our fully integrated payment solution. Our connected workstations and payment terminals ensure consistent transactional data across the board, making payment processing effortless.
A consistent brand experience across all channels
Reinvigorate and unify the customer experience across all telecom retail channels. Align the in-store experience with e-commerce, enhancing shopping with endless-aisle and dropship capabilities, mobile POS integrations, and transparent transactions.
Seamless omnichannel retail solutions
Connect with your wireless retail customers wherever they are, using our award-winning Omnichannel suite of solutions. With features like BOPIS/ROPIS, curbside pickup, store appointments, queue management, remote payments, and beyond, our solutions empower you to craft tailored, efficient customer experiences every step of the way.
Boost revenues with add-on tools and services
Our vast ecosystem of integrated vendors helps streamline your telecom retail operations and drive revenue growth. Connect existing systems with our best-of-breed partners and ready-to-use integrations.
RQ Features
Easy, intuitive POS and retail management to streamline core functions for Canadian wireless retailers.
Sales
Empower cellular store employees to confidently serve customers with tools for discounts, promotions, and suggestive selling.
Cash Management
Ensure security and protect against theft with access control, cash handling, and approval and reporting features.
Inventory Management and Supply Chain
Accurately count, forecast, serialize, and manage your telecom retail inventory for profitability with real-time visibility.
Commission Reconciliation
Enable hassle-free auto reconciliation tools that provide discrepancy identification, accurate wireless retail employee commissions, and more.
Real-Time Reporting
Access customizable, cloud-based reports for real-time insights into your wireless retail sales trends, anytime, anywhere.
Security
Safeguard sensitive data with customizable roles and biometric authentication for your cellphone store sales associates.
Seamless Integrations
Beyond just the core functionality, RQ also provides seamless integrations to other innovative applications, including:
Integrated Payment Processing
Connect your wireless store workstations directly to the terminal to automate your checkout flow, reduce human error, and reconcile with ease with iQmetrix Merchant Services.
Dropship
Extend the capacity of in-store storage to offer your wireless retail customers exactly what they want. An integration with fulfilment vendors lets your store close every sale, whether a product is in-store or not.
Workforce Management
Shiftlab, a sibling-company to iQmetrix, is designed to optimize teams in telecom retail. With automated scheduling, streamlined time and attendance, and real-time data, make the most out of every shift.
Integrated Vendor Ecosystem
Telecom retail tax management, device warranty, finance, trade-in, marketing, retail intelligence tools, and more.