Case Study on a Page
How SaskTel Retailer and RQ Pioneer Jump.ca Scaled its Business with iQmetrix
Jump.ca is a leading authorized retailer for SaskTel, and the province’s go-to for mobile and connectivity solutions, with 18 retail stores across Saskatchewan.
One of iQmetrix’s original clients from way back in 2000, Jump is a power user of iQmetrix’s Point of Sale and Retail Management System, RQ — solutions that have been essential to Jump scaling its wireless store locations across the province.
To round out its Interconnected Commerce retail operation, Jump has also added both Dropship and Queue Management solutions, plus several vendor integrations.
Jump.ca finds that RQ provides a dynamic resource to manage inventory across multiple locations, and its powerful reporting capabilities provide the readily-available data required for informed decision making.
Loni Kaufmann, Jump’s VP of Marketing and Customer Experience, said, “We simply couldn’t operate without RQ. It is engrained in every function of our business and is the brains behind the operation. Whenever questions arise or direction is needed, iQmetrix experts have always been available for consultation and advice, and their industry experience has proven invaluable on many occasions.”
Jump is also enjoying the benefits of our partner ecosystem, with frictionless integrations from RQ into:
AppleCare: device protection for Apple devices
Statflo: a text-based sales enablement solution
TracPoint: Jump.ca uses it for its automated review tool, Revv, and social media console Rallio
Hitfar: a Canadian distributor of high-quality wireless accessories
Arcade: a workplace employee and engagement tool
Phobio: mobile and electronic device trade-ins
“Our use of iQmetrix has been critical to our success. It’s intuitive for new users, while loaded with features that help keep our business agile and informed. The team at iQmetrix is fantastic, providing exceptional support and ensuring we get the most out of the software!”