Inventory & Supply Chain Management
Right Product, Right Place, Right Time
iQmetrix’s Inventory and Supply Chain Management solution gives you full control over your telecom retail stock, enabling you to align product, timing, and pricing to capture sales and customer loyalty.
Centrally managed
iQmetrix provides advanced wireless retail inventory management software, either as a complete retail solution or integration into existing tech, and is centrally managed across platforms for a unified inventory operation.
Real-time visibility
Cross-channel visibility is essential for telecom carriers and authorized retailers. iQmetrix’s RMS provides real-time stock updates across all locations to ensure product availability, and its robust multi-database management guarantees wireless retail customers can rely on your business.
Stay up to date, serialized or not
The iQmetrix inventory management module manages the end-to-end product lifecycle, letting us handle back-end necessities while you focus on in-store success. From shipment to updates to sales tracking, serialized and non-serialized inventory is always taken care of.
System communication made easy with integrations
Powerful integrations help operators of all sizes streamline telecom retail business operations by managing vendors, inventory, purchase orders, fulfillment, and forecasting. Expanding offerings is easy with Dropship and omnichannel solutions like eCommerce and BOPIS/ROPIS.
We have a better sense of not only where our inventory is, but also the velocity of sell-through.
I love that we can see all the company’s inventory in one spot.
FEATURES
Inventory and Supply Chain Management Features
Serialized Inventory
Telecom products always have associated costs and lifecycle tracking, which reduces errors and prevents fraud and theft.
Inventory Catalog
Add, remove, update, and categorize product inventory across wireless retail store locations near-instantly. User product tracking for sellable, non-sellable, on-hand, damaged, trade-ins, and more.
Inventory Counts
Follow the product cycle and manage physical inventory counts by category. Whether a count is blind, is balanced, or if there are discrepancies, adjustments are easily made on the desktop or mobile apps.
Ordering & Purchasing
Ordering manually, automated, and serialized is all done from one module. From here, you can also adjust, set up notifications, and reconcile costs and purchase orders.
Return Merchandise Authorizations (RMAs)
Schedule a shipment of inventory to go back when it’s not needed, no matter whether it’s a customer return or a pullback.
Inventory Transfers
Balance the movement of products between wireless retail store locations. Tracked manual or automated store-to-store transfers ensure none of your stores is out of stock.
Inventory Forecasting
Optimize stock levels with min/max and vendor forecasts while balancing carrier requirements for device and accessory stock levels. VMI, data exports, and integrations work together to ensure product availability.
Supply Chain Integrations
Simplify your telecom retail inventory movement with ship from store, VMI, Dropship, BOPIS/ROPIS, integrated RMS, Brand Channel Management, and Return Anywhere to make supply chains frictionless.
Reporting
Flexible reports are whatever you need them to be: canned or custom. Schedule reports to keep stakeholders informed of product health, lifecycle, history, and transactions.
FAQ
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How can you make inventory easy if I have multiple locations?
RQ’s Inventory Management software solution, designed for telecom retail, offers you the ability to see stock and adjust levels remotely. From one location, you can view purchase orders, set min/max numbers, optimize VMI, and keep track of store-to-store transfers. It’s all in one program!
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Do I have to manually enter inventory information?
No way. With RQ’s Inventory Management solution, designed for wireless retail, you can set up an automated vendor-managed inventory integration with your vendor, or upload inventory via spreadsheets. And with our Inventory Catalog, it’s easy to add, remove, update, and categorize product inventory across locations near-instantaneously.
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Do you support online orders integrating into RQ?
Yes. We have various Buy-Online-Pickup-In-Store or Reserve Online Pickup In-Store integration options depending on your online service provider. As long as inventory is stored centrally within the RQ system, your wireless retail inventory totals will be automatically reflected online as well.
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Do you allow customers to order out-of-stock product to be shipped directly to them when available?
Yes. We have a specialized telecom retail dropshipping integration that we call Dropship. Wireless retail customers can buy virtual and in-stock product all in one invoice and, through integrations to our vendors, product can be shipped directly from the vendor to the customer without inventory ever changing hands at the store.
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Can I order directly from the POS based on inventory alerts and reports?
Absolutely. RQ’s Inventory Management software module, designed for telecom retail, allows you to set minimum and maximum inventory levels with associated reports all by vendor for quick and easy ordering.