Alphacomm
Supply Chain
With 25+ years of knowledge in the industry and a seasoned team of engineers, designers, and manufacturing experts, Alphacomm is dedicated to helping our partners succeed. Working with carrier, retail, and enterprise level customers to bring end-to-end device lifecycle management, build-to-suit capability, creative payment solutions, POS integrations and so much more. All to ultimately drive productivity and profitability for YOU.
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About Alphacomm
Alphacomm broke into the wireless industry in 1996 with a mission to help customers in the carrier, retail, and enterprise space.
With more than a million square feet of warehousing space, 10 million pieces of inventory, and a brand-new state of the art facility, Alphacomm is one of the most innovative manufacturing distributors in the game.
Aside from manufacturing, Alphacomm also offers a line-up of accessories to suit all your Tier 1, Tier 2, and Tier 3 devices.
What brands do we carry? Only the best! With products from Otterbox, Speck, Tech21, Mophie, PopSocket and so many more. Oh, and let’s not forget our own line of accessories: Quikcell! Our Quickcell accessories are expertly designed products built with the valuable input we receive from our partners — just like you!
We offer:
- Full end-to-end exclusive solutions from product design, manufacturing, procurement and supply chain management, marketing, fulfillment, U.S.-based safety stock, and end-of-life support
- 25 years’ experience working with mobile carriers and retailers on programs to increase sales and improve the customer experience
- We manufacture house brands for four out of the six Tier 1 carriers in North America while having a deep bench of private label partners
- Global footprint with:
- Headquarters based in Lawrenceville, Georgia, with more than one million square feet of warehousing space, and a brand-new state-of-the-art facility
- Mexico City, Mexico: LATAM Sales and Distribution
- Hong Kong, China: Office Operations
- Shenzhen, China: Design, QC and Engineering Teams
- More than 40 million units manufactured annually
Alphacomm Solutions
Retail Solutions
- Pay-as-you-sell program options
- Fully integrated POS
- Vendor Management Inventory for accessory inventory planning
- Low ordering minimums
- Flexible payment terms
Design Solutions
- Expert team of a variety of engineers hand pick all materials and product components
- In-depth product fitting, testing, and safety assessments to ensure all products are aligned with industry requirements
- Talented team of professional graphic designers and artists that create best-selling cases
- Build-to-suit product options available
- Products backed by limited Lifetime Warranty Guarantee
Logistics Solutions
- 4PL service provider
- More than 100 million square feet of warehousing space
- Intelligent inventory management system
- Full device accessory coverage for all Tier 1, Tier 2, and Tier 3 devices
- Risk-mitigation U.S.-based safety stock
- Global supply chain with operations in China, Mexico, and Vietnam
- Massive workforce of 25,000+ people
- Fast and seamless online ordering system
- Manufacturing and stocking of 10 million-plus units in the U.S.
Support Solutions
- Continuous market research to bring on-trend designs and products
- Library of assets at your disposal — from front-line sales trainings, in-depth product guides, instructional videos, in-store marketing materials, and so much more
- Pre-launch device campaigns to keep customers looped in on new product offerings
- Dedicated account representative for every partner
- Full customer service team for round the clock assistance
- Team of expert accounting and financing specialists
- Quikcell support center — a customer support site complete with a vast library of help articles and a dedicated team of support agents
Testimonials
We’ve been Alphacomm Customers for the last 7 years. We’ve always believed in the product, from the packaging, to the quality, to being very presentable inside our stores. Always great customer service from the Alpha Comm team.