Phobio
Trade-In
The world’s most trustworthy mobile and electronic device trade-in partner, Phobio trade-in programs consistently drive industry-leading attach rates and satisfaction scores, increasing customer retention. Through competitive pricing, thoughtful design, exceptional customer support and unparalleled transparency, Phobio trade-in programs elevate the customer experience and boost your bottom line.
About Phobio
Designed with the customer experience at the forefront, Phobio will help you reduce costs, drive profitability and streamline omnichannel transactions — both for your retail sales reps and your customers. Phobio improves trade-in attachment rates and drives business results:
- Competitive device pricing accelerates ROI
- Simple experience and exceptional customer support increase Customer Satisfaction NPS scores
- Flexible promotion management and reconciliation helps to drive trade-in volumes
- Guaranteed trade payment removes the fear of adjustments and increases sales rep confidence
- Robust reporting drives accountability
Phobio trade-in programs elevate the customer experience and boost your bottom line.
Phobio Solutions
The most versatile trade-in platform in the industry, Phobio enables the buyback and recapture of smartphones, tablets, computers, accessories, or any other pre-owned technology in exchange for payment and/or recycling. Far more than a trade-in service, our platform gives customers the ability to elevate the trade-in experience end-to-end.